Shipping Policy

Domestic Shipping:

• We ship across India.
• Orders are processed within 3-5 working days.
• Delivery typically takes 7-10 working days after processing.

International Shipping:

• We ship worldwide.
• Delivery times vary based on the destination and customs processing.
• International shipping fees are calculated at checkout.
• Customs duties and taxes may apply and are the customer's responsibility.

Order Splitting:

• Orders may be split based on product availability to reduce shipping time.

Cash on Delivery (COD) Policy:

Availability:

• COD is available on most pin codes across India.

Payment:

• The full amount must be paid to the courier partner before opening the parcel.
• We do not offer try-and-buy or open box delivery services.

Exchanges and Returns:

• Courier partners cannot process exchanges or returns.
• All returns and exchanges must be routed through Customer Care by contacting us at hello@chitkari.com.

Tracking Your Shipment:

• Upon placing your order, you will receive a confirmation email and message.
• Tracking details will be shared once your order has been shipped.

For any assistance or inquiries, please email us at hello@chitkari.com. Thank you for choosing Chitkari – where each piece tells a story!